Shipping Policy

At Agro Essentials, we strive to process and deliver every order accurately and on time. Please review the following shipping details before placing your order.

• Delivery Timeline – Orders typically take 1–2 working days to be delivered after order confirmation.
• Post‑Order Contact – Once you place an order, our customer support team will contact you to confirm all details, including your postal address, selected courier service, applicable shipping charges (if delivery cost is not included in the product price), and the total amount payable.
• Stock Availability – Due to multiple physical points of sale, a product shown as available on our website may occasionally be sold out. In such cases, our representative will inform you before shipment and offer alternatives or a full refund.
• Order Dispatch – Dispatch of your order is completed only after successful confirmation to avoid errors and ensure smooth delivery.

Return Policy

At Agro Essentials, customer satisfaction is our priority. Please read the following return conditions carefully before making a purchase.

• Return Window – Return requests must be made within 7 days of delivery.
• Product Condition – The product must not be broken, damaged, or physically altered in any way.
• Spraying Equipment – Spraying machines or application equipment must not have been used with pesticides, chemicals, or any related substances.
• Sealed Products – If the product contains a manufacturer’s seal, that seal must remain intact and unopened.
• Electronic Items – Digital or electronic products must not be opened, repaired, modified, or tampered with.
• Non‑Eligible Returns – Products that do not meet the above conditions will not be eligible for return or replacement.

For any return or replacement inquiries, please contact our support team with your order number and photos of the product (if applicable).